Terms and Conditions

These Terms and Conditions (hereinafter referred to as the "Terms") stipulate the conditions for using the services operated by our company.

1. (Definitions)

The terms used in these Terms are defined as follows:

  • These Terms: Terms and Conditions listed in this document.
  • Company: Lunaris LLC.
  • Service: Services specified in Article 3.
  • Site: https://easypoints.jp/.
  • Shop: Any person or entity using this Service as a shop.
  • Customer: Any person using this Service as a customer.
  • Users: A collective term referring to both Shops and Customers.
  • Intellectual Property Rights, etc.: Intellectual property rights such as patent rights and trademark rights, industrial property rights, copyrights (including rights stipulated in Articles 27 and 28 of the Copyright Act), and other rights.
  • Antisocial Forces: Criminal organizations, members of criminal organizations, persons who have not been members of such organizations for less than five years, quasi-members of criminal organizations, companies affiliated with criminal organizations, corporate racketeers, groups engaging in criminal acts under the guise of social movements, special intelligence violent groups, and others equivalent to these.
  • Equipment, etc.: Any and all means, including equipment, communication lines, software, and others.
  • Confidential Information: Personal information, customer information, corporate information, and any other information.

2. (About These Terms)

  • These Terms apply to all Users.
  • Users who do not agree to these Terms cannot use the Site or the Service.
  • By using the Service, individuals and corporations agree to these Terms. Shops agree to these Terms at the time of application for registration, and Customers agree to these Terms at the time of using the Service.
  • These Terms are subject to change as necessary. Changes will be notified via email, posting on the Site, or other means. Changes to these Terms will be made in accordance with Article 548-4 of the Civil Code. Please refer to the latest Terms when using the Service.
  • In addition to these Terms, the Service may display information regarding usage methods and precautions on the Site. These are effectively part of these Terms.
  • Please be sure to read these Terms before using the Service.
  • These Terms apply as standard form contracts in transactions between the Company and Users.

3. (Content of the Service)

  • This Service provides a system called "easyPoints," which offers points and related functionalities that Customers can use in Shops.
  • Shops utilizing this Service can select from different plans, and the available features vary depending on the plan. Specific details are stipulated on the Site.
  • The specific content and usage of the Service include the following, with other details as defined on the Site:1. Points can be redeemed at checkout.
    2. Shops can create their own VIP programs.
    3. Custom designs for Shops are supported.
    4. Points can be set with expiration periods.
    5. Point campaigns can be executed with a single click.
    6. A fully customized point system can be implemented.
    7. Points can be issued for actions other than purchases.
    8. Points can be redeemed without requiring coupons.
    9. Points can be used both online and at physical stores.
    10. Shops can also utilize POS extension features.

4. (Registration)

  • Anyone wishing to use the Service as a Shop must register prior to starting use. Registration requires an application submitted by the individual.
  • Registration applications are conducted by providing information such as an ID, password, name, entity name, email address, etc., in the manner prescribed by the Company. False applications are not permitted.
  • Once the registration application is approved, a usage agreement for the Service, based on these Terms, is established between the Shop and the Company.
  • If there are any changes to the registered information, the Shop must update its information using the method specified by the Company. The Company will not be held responsible for any disadvantages incurred by the Shop due to a failure to make such updates.
  • The Company may revoke the registration if it determines that the Shop falls under any of the following categories:1. The Shop does not meet the registration screening criteria set by the Company.
    2. The Shop is a minor, an adult ward, a person under curatorship, or a person under assistance and has not obtained the necessary consent from a legal representative, guardian, curator, or assistant.
    3. False information was provided in the registration application.
    4. The Shop has previously violated these Terms.
    5. The Company deems it inappropriate to approve the registration for other reasons.
  • The Company is not obligated to disclose the reasons for revoking registration under the preceding paragraph to the Shop.

5. (Management of Passwords and IDs)

  • Shops are responsible for strictly managing their IDs and passwords to prevent disclosure to third parties.
  • IDs and passwords are to be used exclusively by the Shop and must not be transferred, lent, or otherwise shared with third parties.
  • The Shop is responsible for any actions taken using its ID and password. The Company bears no responsibility for such actions.
  • If a Shop becomes aware of unauthorized use of its ID or a breach of its password by a third party, it must notify the Company immediately.

6. (Usage Guidelines)

  • Users must use the Service in compliance with these Terms, as well as the Civil Code, the Commercial Code, the Personal Information Protection Act, the Copyright Act, and other applicable laws and regulations.
  • Users are solely responsible for all activities related to their use of the Service. Unless otherwise stipulated, the Company assumes no liability for Users' actions.
  • Please refer to the following for precautions when using the Service:
    https://lunaris.zendesk.com/hc/en-us

7. (Fees and Payments)

  • Shops must pay the fees specified by the Company for using the Service.
  • The payment methods are outlined on the Site.
  • Fees vary depending on the number of active customers. Changes to the pricing plan must be made by the User and will not be automatically adjusted.
  • Refunds of fees follow Shopify's policies. No refunds will be issued for cancellations made mid-month or calculated on a prorated basis.

8. (Prohibited Activities)

  • Users are prohibited from engaging in the following activities:1. Actions that violate these Terms.
    2. Actions that violate or may violate laws and regulations.
    3. Actions that infringe or promote the infringement of third-party rights.
    4. Actions that interfere with the Service or servers, as determined by the Company.
    5. Actions contrary to public order and morals.
    6. Use of the Service by users associated with antisocial forces.
    7. Any other actions deemed inappropriate by the Company.
  • If a user engages in prohibited activities as defined above or the Company deems such activities have occurred, the Company may, at its discretion, suspend or terminate the provision of the Service to the user, delete the user's registration, or remove data stored on the Company's servers. The Company will not be held responsible for any damages incurred by the user as a result of these measures.

9. (User Responsibilities)

  • Users bear full responsibility for their use of the Service and guarantee to the Company that their use does not infringe upon any Intellectual Property Rights, etc. or other rights.
  • Notwithstanding the above, if a problem arises from the user’s use of the Service, the user shall resolve it at their own expense and responsibility. The Company assumes no responsibility for issues beyond the scope of the Service.
  • Users are responsible for backing up their own data related to the Service. The Company is not liable for any loss of data due to the user's failure to create backups.
  • If a user causes damage to the Company through their use of the Service, the user must compensate the Company for such damages, including legal fees.
  • If a user causes damage to a third party through their use of the Service, the user shall compensate the third party at their own expense and responsibility. The Company assumes no liability for such incidents. Should the Company receive a claim for damages from a third party in such cases, the user shall compensate the Company for the damages and costs incurred, including legal fees.
  • The use of the Service requires an internet connection. Users are responsible for preparing the necessary devices and infrastructure at their own expense and responsibility.
  • The Company does not guarantee or support the preparation, installation, or operation of devices, nor does it guarantee compatibility of the Service with all devices.
  • Users understand that the Service may involve passing through various networks and devices, which may alter data or signals. Users agree to use the Service with this understanding.

10. (Disclaimers)

  • The Company does not guarantee that users will achieve specific results through the use of the Service.
  • While the Company strives for accuracy and completeness, it does not guarantee the precision, reliability, timeliness, or usefulness of the Service content. Users are responsible for making their own judgments when using the Service.
  • The Company does not guarantee the safety of data created through the Site, access to the Site, or immunity from viruses and other threats. Users must use the Site at their own risk.
  • The Company is not responsible for any disputes between Shops and customers or between users and third parties related to the Service.
  • The Company assumes no liability for damages resulting from force majeure events such as natural disasters, damages arising from special circumstances regardless of foreseeability, or indirect damages, including lost profits.
  • If these Terms constitute a consumer contract under the Consumer Contract Act, provisions that fully exempt the Company's liability for damages will not apply.

11. (Intellectual Property Rights, etc.)

The intellectual property rights related to this Site and Service belong to the Company or third parties with legitimate rights. Users must use the Service in a manner that does not infringe on the rights of other users, the Company, or third parties.

12. (Service Interruption, Suspension, Changes, and Termination)

  • The Company may temporarily interrupt or suspend the Service without prior notice or consent from users if deemed necessary for reasons such as equipment installation for Service operation, system maintenance, or force majeure events (e.g., natural disasters).
  • The Company may, at its discretion, modify or terminate some or all aspects of the Service with prior notification to users.
  • The Company is not liable for damages incurred by users due to the above interruptions, suspensions, modifications, or terminations. However, if the Service is permanently terminated and payments have been made for the Service after its termination, the Company will refund the corresponding fees.

13. (Cancellation)

  • If a shop wishes to cancel its registration, it must notify the Company via the prescribed method.
  • The Company will not refund any paid fees regardless of the reason for cancellation.
  • The Company reserves the right to cancel a shop's registration without prior notice under the following circumstances:1. If it is found that the registration contained false information or there were reasons during the application process that should have prevented approval.
    2. In cases of significant misconduct or breach of trust.
    3. If payments are suspended or if legal proceedings such as provisional attachment, seizure, auction, bankruptcy, civil rehabilitation, corporate reorganization, or special liquidation are initiated.
    4. If the shop is subject to a transaction suspension by a clearinghouse.
    5. If the shop faces penalties for delinquent tax payments.
    6. If any other significant reason arises, similar to the above, that makes it difficult to continue the agreement under these Terms or individual contracts.
  • If the user violates any provisions of these Terms and fails to rectify the breach within a reasonable period after being notified, the Company may cancel the registration.
  • In the cases listed above, any monetary obligations owed by either the Company or the shop become immediately due, even without formal notification, and must be settled promptly.
  • If re-registration is desired after cancellation, the shop must complete the registration process again. Users acknowledge in advance that previous data will not be carried over after re-registration.

14. (Confidentiality)

The Company and users must handle any confidential information disclosed or provided by the other party in connection with the use of the Service with due care. Without prior written consent from the other party, such information must not be used for purposes other than the Service or disclosed/provided to third parties.

15. (Collection, Analysis, and Handling of User Information)

  • The Company may use information related to users, such as registration details, device information, and other data, in a non-personally identifiable format for purposes such as information distribution, statistical analysis, or providing services. This information may also be shared with third parties.
  • To use this Service, users are required to provide their name, email address, phone number, billing, and shipping addresses (hereinafter referred to as "User Data") as part of the account creation and registration process.
  • The Company collects usage information of the Service through tools such as cookies. For details regarding these tools, please refer to the terms of use and privacy policies of the respective providers.
  • The Company is not responsible for any damages arising from the use of cookies or other information collection tools.
  • If any issues occur with the Service, the Company may inquire about the user's usage environment, such as their device or browser.

16. (Exclusion of Anti-Social Forces)

  • Both the Company and users represent and warrant that they do not currently, and will not in the future, fall under any of the following categories:1. Being part of anti-social forces.
    2. Having a relationship where anti-social forces are recognized to control management.
    3. Having a relationship where anti-social forces are recognized to substantially influence management.
    4. Having a relationship where anti-social forces are unfairly utilized for self or third-party gain or to harm others.
    5. Providing funds or benefits to anti-social forces.
    6. Having executives or individuals substantially involved in management who have relationships with anti-social forces that are socially condemnable.
    7. Engaging in violent demands, threatening behavior, unreasonable demands beyond legal responsibilities, defamation, or obstruction of business through false rumors or other means, either personally or through a third party.
  • If it is found that either party has violated the above representation or warranty, the other party may, without prior notice, suspend the provision of the Service and terminate all related contracts immediately. The violating party may also be liable for compensating any damages incurred.

17. (Transfer of Rights and Position)

Neither the Company nor users may transfer, sublease, pledge, or otherwise dispose of any rights, obligations, or position related to this Service without the other party's consent.

18. (Severability)

If any provision or part of this agreement is deemed invalid or unenforceable under the Consumer Contract Act or other applicable laws, the remaining provisions and the unaffected portions of the invalid or unenforceable provision shall remain fully effective.

19. (Resolution through Discussion)

If there are matters not stipulated in this agreement or if any doubts arise regarding the interpretation of this agreement, the Company and users shall promptly resolve such matters through mutual consultation in good faith.

20. (Jurisdiction)

Any disputes arising between the Company and users shall fall under the exclusive jurisdiction of the district court or summary court governing the location of the Company's headquarters for the first instance.

21. (Governing Law)

The interpretation of these terms shall be governed by the laws of Japan.

Established: July 1, 2019